Cancellation & Refund Policy

Last updated on 25-10-2024 22:18:41

KAMAKSHEE WELLNESS AND NUTRITION LLP believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• KAMAKSHEE WELLNESS AND NUTRITION LLP does not accept cancellation requests after the order is processed. All our products are packed after you place an order, hence customers do not face any quality issue. However, refund/replacement can be made if the customer establishes that the product is received in damaged condition.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 3 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 3 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.